Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. To lead a busy Credit department whose involvement with the Banks Credit process is comprehensive from initiation through to documentation, monitoring and control through to recover. Responsible for the teams preparation, review and control of lending documentation. Deliver a first class service to the front office, by providing effective team leadership, whilst ensuring that the lending complies with the Banks policies and procedures. Execute management duties with minimal supervision and provide a level of mentoring to junior colleagues. Provide recognised cover in the absence of the Head of Credit Operations. To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules. Key responsibilities Provide leadership to the Credit Operations team in all aspects of day-to-day processes Develop staff to help them learn and embed new skills People management, motivation, performance management & development, including managing through others, in line with Bank policies and standards. Support the strategic direction achieving cost efficiency, productivity and risk avoidance/compliance on an ongoing basis Evaluate the overall performance of Credit Operations Ensure the team delivers timely and effective preparation of Facility Letters. Drawdowns for all lending facilities ensuring that each transaction is properly documented in order to protect the Bank Providing oversight and sign off on behalf of the team in accordance with the Banks agreed procedures Champion the risk culture in the team, ensure procedures are fit for purpose, documented understood and used, controls are suitable and effective, testing and sample checking is undertaken & remedial action taken Take ownership on behalf of the team for the the completion of required returns to the FCA Be the primary point of contact for Credit queries and seek solutions to issues that may arise Build and monitor good stakeholder relationships to ensure quality service is provided at all times Oversee and monitor the collation of KPIs, analyse trends and proactively drive remedial or improvement actions To perform other tasks as assigned by the Head of Credit Operations. Risk Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Person Specification Knowledge/Experience Excellent banking background with the emphasis on Credit Detailed and demonstrable knowledge around all areas of Lending Significant experience with High Net Worth clients Have a detailed knowledge of CCA and MCOB rules Multi-tasking capability Ability to work under pressure with a heavy workload Ability to provide support and guidance to team members S kills Excellent understanding of Banking Systems and be IT literate, and a high understanding of Microsoft office Excellent written and verbal communications skills are essential for this role Excellent time management and organizational skills Competencies Client Focus Team Working Expert Knowledge Working Proactively Leading Others ADZN1_UKTJ