Job Description - Overview
About Arup
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally.
At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning.
Arup’s purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join.
AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources. We partner with Arup to support contingent recruitment processes. On behalf of Arup, we are looking for a Travel Coordinator for an initial 6 Month Contract based in one of the following offices - Belfast, Glasgow, Edinburgh, London, Leeds, York, Nottingham, Bristol, or Cardiff. This will be a hybrid working model!
The Role
As Travel Coordinator, you will focus on supporting travellers and other travel bookers by providing a comprehensive travel booking service to the nominated part of the business (UKIMEA regional level and cross regional as required).
The function has an open, collaborative partnering approach with stakeholders, which is of vital importance to the success of our projects. We focus on influencing not mandating, guiding not directing. Pragmatism and excellent communication skills alongside your proven technical skills, will allow you to represent the function and firm’s values at all times. There will be opportunities within the procurement team to get involved in a wide range of support activities and initiatives outside your core areas of responsibility.
The main responsibilities of the role are to undertake:
1. Receiving travel booking requests from travellers, PAs and other members of the groups/projects that you will serve.
2. Searching for travel options to meet the requirements of such request, using a range of online booking tools and liaising with our travel agency.
3. Finalising such requests and completing the travel bookings as requested.
4. Assisting travellers with any travel related enquiry, working with the Travel Manager and other internal/external contacts and service providers.
5. Maintaining an awareness of the firm’s travel guidelines and protocol and advising accordingly.
6. Referring upwards for assistance as required.
Essential Skills and Qualifications:
1. Experience of international business travel booking
2. Experience of using online booking tools for hotels, rail and air
3. Supporting and empathetic customer service skills – face to face, telephone and electronic communications
4. Excellent attention to detail
5. Exude an approachable, flexible and pragmatic approach
6. Confident general IT skills
About the client
Diversity at Arup:
Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup’s internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – creating a space for everyone to express themselves and make a positive difference.
If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists.
AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements.
Job Reference: ARB00845
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