Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Deputy Operations Manager
Location: London
Contract: Fixed term, 2 years
ENABLE - We endeavour to recruit an experienced service manager who has a strong track record of building strong partnership relationships, overseeing successful performing services and who will bring fresh energy and innovative ideas to our team.
ENABLE - We support Enfield residents on their drug and alcohol recovery journey. Our compassionate team offers medication, key working sessions, group sessions, complementary therapies and referrals to other services, helping you achieve your recovery goals.
We provide specialist treatment to anybody over the age of 18 living in Enfield who is worried about their alcohol or drug use. The team will help you:
* Outline a care plan with the goals you want to achieve in your recovery journey
* Access other services that can help, including GPs, training, counselling, peer support groups and residential rehab
* Make healthier life choices
* We can also help friends and family who are concerned about a loved one.
Here at Enable, we value our service user voices and work to improve access to drug and alcohol services by working with our peer mentors and those with lived experience. This service is delivered in partnership with (NLFT) North London NHS Foundation Trust.
About the role
As a Deputy Operations Manager, you will work to support substance misuse for Enable Integrated service, managing front line practitioners, the aftercare workers and volunteers.
You will be involved in a range of clinical, therapeutic and recovery interventions, including:
* Substitute prescribing and community alcohol detoxification.
* Providing a range of group programmes and workshops to help people to make positive changes.
* Providing access to funded treatment for detox, residential rehab or structured day programmes.
* Arrest Referral, Court work, ATR, DRR.
You will help people to improve their health including health & wellbeing sessions, BBV testing/vaccinations, and complementary therapy.
Please note the shift pattern is usually Monday to Friday.
About you:
We are looking for someone with experience of managing an integrated busy service who is passionate to join a high performing Integrated adult substance misuse service. Managing and developing a team to reach its full potential. You will motivate your team to deliver exceptional services to those we support and will have the ability to connect quickly with both staff and service users and stakeholders working in partnership with an NHS leading service. You will treat them respectfully and with dignity.
Above all, we are looking for someone who is passionate about what we do, with an inspiring and engaging approach.
What can Waythrough (formerly Humankind) offer you:
* Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
* Annual leave purchase scheme
* Enhanced occupational sick pay
* Enhanced employer contribution to your workplace pension
* Death in service benefit
* Free Will writing
* Eyecare vouchers
* Blue light card discount
* Fantastic learning and development opportunities, including free training courses
* Work-life balance- flexible working and family friendly policies
* Happy, Healthy You! – our wellbeing offers for our workforce
* Employee Assist Programme and Waythrough Support Networks
Waythrough (formerly Humankind) is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear from you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk.
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