Job Title: Customer Service Administrator
Location: Colchester
Hourly Pay: £11.60ph
Contract Type: 3months potential to be extended
Working Pattern: Full Time Monday-Friday (8.30am - 4.30pm, 37.5 hours)
Are you a talented Customer Service Administrator looking to join a dynamic team in Colchester? Our client, a leading organisation, is seeking a skilled professional to provide top-notch customer support.
As a Customer Service Administrator, you will be the first point of contact for customers, helping to resolve their queries and concerns. Your excellent communication skills and ability to multitask will enable you to manage a high volume of incoming calls while assessing customer needs to provide the best possible solutions.
To succeed in this role, you should have proven experience in customer support. Your friendly and adaptable nature will allow you to build strong relationships with customers and deliver exceptional service. Proficiency in various IT packages is also required.
Responsibilities:
Effectively manage incoming calls and provide accurate product and service information to customers
Resolve emerging customer problems with efficiency and accuracy
Maintain high levels of customer satisfaction by delivering excellent service standards
Process sales orders and ensure customers are informed of any service issues
Organise and file sales paperworkIf you are ready to be part of a collaborative team where your skills and dedication w...