Job Description
The Brand
A well-established and fast-paced business is currently seeking a full-time Operations Manager to join its growing team. This is a rare opportunity to work directly within the portfolio of one of the investors from Dragons’ Den, supporting a dynamic and ambitious company operating across both B2B and B2C channels. Known for delivering high-quality products and maintaining a strong focus on operational efficiency and customer satisfaction, the business is entering an exciting phase of strategic growth.
The Role
The Operations Manager will report to the General Manager and take ownership of end-to-end logistics operations, including warehousing, transportation and third-party logistics (3PL) partnerships. Key responsibilities include ensuring timely and accurate order fulfilment, managing returns processes, optimising inventory control and delivering cost-effective operational improvements. The role will also involve leading cross-functional projects, improving standard operating procedures and ensuring alignment with wider business objectives.
The Person
The ideal candidate will bring proven experience in operations or supply chain management, ideally within a high-volume or fast-moving environment. A data-driven mindset, strong leadership skills and the ability to manage complex logistics networks are essential. Experience with E...