Become a change maker and join Node4.
Node4 has a committed, talented, and diverse workforce that is growing all the time. As we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role
Node4 is an exciting and invigorating workplace environment as we expand into new markets and introduce new solutions into our product range. With our own UK data centres, national MPLS network, and many strong USPs, our portfolio includes Colocation, Cloud, Connectivity, and Unified Communication solutions.
As a result of our continued year-on-year growth, we need to build our Group IT Services team and are looking to recruit a Group IT Support Team Leader.
The successful candidate will be required to provide and promote a professional, high-quality, client-focused service across the business and to our clients and partners, ensuring industry-leading levels of client satisfaction.
Working with the Group IT Services Manager, and as part of the wider Platform Services leadership team, you will be responsible for a team of people with a passion to deliver a set of systems and tools allowing staff to communicate, collaborate, and operate the business.
What will you bring?
* Excellent knowledge of security practices, business continuity, network, cloud platform management, and support.
* Confident, self-assured ability to communicate effectively with technical and non-technical stakeholders.
* Experience of leading a technical team.
* Demonstrate a good understanding of Node4 systems and networks.
* Good technical skills including experience of Active Directory and AD Design, Mimecast, Remote Desktop Services (RDS), Intune, N-Able, scripting technologies (ideally PowerShell), DNS, DHCP, Group Policy administration, systems monitoring, anti-malware, and a working knowledge of VMWare and hypervisor technologies.
* Enjoy working in a fast-paced and energetic environment.
* Presentation preparation and delivery.
* Organisation, numeracy, and a structured approach to work.
* A team player who can work with diverse areas within Node4.
* Interest in keeping up to date on technology and business.
* Ability to work proactively and to tight deadlines.
* A positive can-do attitude.
* Experience of producing and maintaining documentation and training of other team members.
What can we offer you?
* Hybrid Working
* Private Medical Insurance or Company Paid Health Cash Plan
* Employee Assistance Program
* 25 days holidays plus your birthday off
* Option to purchase additional holiday (up to 5 days)
* Company Pension Scheme
* Life Assurance x 4
* A diverse workforce
* Employee investment with Node4 training Academy
* Family savings and shopping discounts through the Node4 benefits portal.
* Discounted Gym Membership
* Modern facilities with open and welcoming breakout areas
* Company Social events
* Never-ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide, and from three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
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