Contact Aileen Mark | | Customer Services Advisor - Ballymena - Permanent Are you passionate about delivering exceptional customer service and looking for a permanent position in the Ballymena area? This could be your perfect opportunity to join a local business that values your skills and offers an immediate start! About the role: Permanent position with a reputable local business (6 month probationary period) Convenient working hours: Monday to Thursday, 8:30 am 5:30 pm / Fridays, 8:30 am 1:00 pm £Competitive salary negotiable based on experience Great loation in Ballymena Be part of a supportive and collaborative team Apply by Tuesday, 29th October 2024 to secure your chance at this exciting role. If youre not ready to apply right now, you can still register your interest for future opportunities today. Key Responsibilities: Handling customer enquiries via email and telephone Inputting customer orders using the MIS system Managing and organizing Loomstate collections/deliveries (including TSS portal) Producing weekly and monthly customer reports General office duties, including answering the switchboard, filing, and sending samples to customers Producing customer certificates (Certs/COCs) where required What Youll Need: 5 GCSEs at grade C or above, including English and Maths A good telephone manner and strong communication skills for client liaison Recent experience in administration (advantageous) Proficiency in Microsoft Office packages Ability to multitask and meet deadlines Motivation, strong organisational skills, and the ability to work independently and within a team If you are interested in a position but feel you may not meet all the listed qualifications, we still encourage you to apply online, email or call Aileen on to find out about other, more suitable positions. Riada Resourcing is an equal opportunities employer. Skills: email telephony customer reporting General Office Duties customer certificates