Company Description
Cambridge Satchel, located in Windsor, celebrates brilliant British craftsmanship and fantastically interesting leather goods. Inspired by styles from the past and made perfect for today, we are a brand that values tradition and innovation in equal measure.
Role Description
This is a 22 hour, part-time, role for a Keyholder at Cambridge Satchel, for the opening of a brand-new store in the Royal Windsor Station. The Keyholder will be responsible for managing daily store operations, providing exceptional customer service, ensuring a seamless customer experience, and maximizing retail sales.
Key Responsibilities
· Support the Management team in driving sales and maximising opportunities in the store whilst working together to meet targets.
· Carry out opening and closing processes with required.
· Provide exceptional customer service as standard across all areas of the business
· Ensure high levels of security are maintained at all times.
· Maintain excellent housekeeping and visual standards in store.
· Identify current and future customer requirements.
· Support the Managers in the day to day running of the store.
· Maintain the reputation of the Cambridge Satchel Brand.
· Be enthusiastic, energetic and confident at all times
· Maximise sales, achieve sales targets and increase profit.
· Constantly develop knowledge of product, new lines, promotions etc to assist customers to the best of your ability.
· Carry out repairs, embossing and care of leather goods on a daily basis
· Support the London Management team, where required by supporting stores at multi sites
Personal requirements
· Be passionate about The Cambridge Satchel Company and product
· Have exceptional standards of customer service
· Be a Brand Ambassador in both behaviours and grooming
· Strong leadership skills
· Organised and motivated
· Confident, enthusiastic and energetic
· Ability to prioritise and meet deadlines