CAMHS Patient/Carer Engagement and Participation
Tees Esk and Wear Valleys NHS Foundation Trust
An exciting opportunity has arisen for a Band 4 Participation and Engagement worker to join the Think Together Team with the CAMHS Single Point of Access Team.
The team is locality based across North Yorkshire, York and Selby.
We are keen to hear from those who have a keen interest in supporting young people, families and carers in accessing services and supporting the development of the service, whilst ensuring the patient voice is heard.
Main duties of the job
The post holder will work within the Think Together Team within the CAMHS Single Point of Access Team and will aim to encourage the participation from service users in co-creation groups and support the service delivery and development with North Yorkshire, York, and Selby CAMHS.
The post holder will work with the CAMHS teams to develop the working relationships between services and promote co-creation.
The post will also include visiting our partner agencies to deliver support and training and offer consultation.
The Think Together team works across the locality of North Yorkshire, York and Selby and there is an expectation of travel across the locality in order to deliver the training, support and consultation. There may also be a requirement to work adjusted hours between 8am and finish at 8pm in relation to the patient experience co-creation group.
If you have excellent communication skills and are committed to providing a high quality, flexible service to children, then we want to hear from you.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention to crisis and specialist care, our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need to lead their best possible life.
Job responsibilities
Please see the attached Job Description and Person Specification which outlines the main duties and responsibilities.
Person Specification
Qualifications
* Foundation Degree in Health and Social Care
* OR NVQ Level 3 in Health and Social Care and achievement of the Foundation Degree within agreed timescale
* Key skills in literacy, numeracy and ITQ level 2 (or equivalent)
* Experience working with people with mental ill health or learning disabilities (paid or voluntary)
* Have a lived experience of using secondary MH services
Experience
* Experience of working in groups or facilitating a group
* Experience of working with people who access mental health services on a regular basis
* Experience of working with carers would be advantageous
* Experience of working in partnerships with an understanding of coproduction
* Experience of working collaboratively with families and carers
* Experience of working in a multi-disciplinary setting
Knowledge
* Has a broad understanding of mental health services and how legislation shapes services
* Has a broad understanding of clinical governance in the NHS
* Is aware of clinical risk assessment and how to use this in conjunction with their co-chair to safeguard the participants
* Knowledge of safeguarding procedures
* Evidence based knowledge of best practice in children and young people
* Knowledge of groups and group processes, including any dynamics which may occur
Skills
* Active listening skills and the ability to forge and maintain excellent working relationships with patients and carers
* Communicate complex and sensitive information effectively to patients, carers and families, and multi-disciplinary colleagues
* To be able to work effectively as an MDT
* To be able to manage own time and prioritise effectively
* To be a motivational role model for others and to work positively
* Ability to communicate in a way that recognises differences
* Ability to communicate in a way that overcomes barriers to understanding
* Ability to select and discuss sensitive and emotionally upsetting information
* Ability to write to a high standard, for a variety of purposes and audiences
* Ability to present information to a variety of audiences
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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