The role
With direction from your Team Leader and Senior Keeper, perform all assigned duties to ensure the smooth running of the allocated animal section/project, aiming to optimise the quality of animal welfare and to deliver or support delivery of an innovative and creative programme of live animal interactive activities to engage and excite visitors in support of RZSS’ vision and mission.
This is a full time 3-month fixed term role, where the working hours are 37.5 hours per week and weekend working will be required.
Some of the things you’ll do:
1. Help to ensure animal welfare, husbandry and management is of the highest standard, taking into account relevant legislation and best practice animal management.
2. Contribute to enclosure design, maintenance, enrichment and enclosure furnishing to ensure it meets all the needs of the animal and is presentable to the public, e.g. positive visitor engagement and suggest ideas for development to team manager.
3. Engage with and support visitors, ensuring your message is consistent with team objectives and in line with RZSS’ mission and vision whilst providing first-class customer care and service, e.g. answering visitor queries and undertaking public talks, tours and Keeper for a Day experiences.
4. Collate and record detailed and accurate animal records via daily record sheets in relation to the good management of the animal collection and animal training, and to ensure accurate data (e.g. weigh, behaviours, births, deaths and treatments received) can be input to the Zoological Information Management System (ZIMS).
5. Proactively ensure your knowledge of RZSS, our conservation work and species within the collection is thorough and up to date, e.g. attending team meetings, accessing team brief.
What we’re looking for:
1. You’ll have a good level of education at standard grade or equivalent qualifications (including English, Mathematics and Sciences).
2. First-class customer service skills, e.g. interpersonal skills and ability to engage with the public.
3. Demonstrated interest in animals with some practical experience in a zoo or animal-related environment.
Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as soon as possible.
For further information on what the role involves and essential/desirable criteria – please see the ‘related documents’ section under the site location map.
We offer a range of great benefits which you can read about here.
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