Retail Operations Manager (Maternity Cover) Belfast, Co. Antrim (with regular travel to Dublin and Glasgow) The Company An independent fashion house boasting 100 years of heritage, Douglas & Grahames Brand portfolio includes leading menswear brands REMUS UOMO, Douglas, DGs Drifter and Daniel Grahame as well as best-in-class schoolwear brand 1880 CLUB. With the companys long-established strength and success rooted in an unmatched commitment to product quality and exceptional customer service across all channels, Douglas & Grahames future vision is now focussed on connected retail, and the creation of a seamless experience for customers engaging with each of its brands across all offline and online touch points. Leveraging new technologies to bring leading-edge digital environments to the shop floor, enhancing customer experience and customer service in the fulfilment of an omnichannel sales strategy. The organisations entire product portfolio is designed in-house, manufactured offshore, shipped to their headquarters in Carrickfergus, and distributed to retailers across the UK, ROI and Europe. They are now looking for a talented individual to cover a maternity cover role as a Retail Operations Manager to oversee their REMUS UOMO stores in Belfast, Dublin and Glasgow, and contribute to their ambitious plans for further expansion. The successful candidate will join on a nine-month maternity cover contract and should be passionate and committed to delivering the highest levels of retail experience and customer service. Enthusiastic and driven in their work, they will enjoy the challenge of being accountable for commercial objectives, optimising sales and profitability in the stores in their charge. The Opportunity You will provide leadership to the retail team across all locations, cultivating a high-performance culture in the delivery of customer service and experience, as well as in achieving the commercial objectives. Youll be responsible for providing the help and support necessary to support the teams professional development. So, if you want to become a key player in our operations, read on and apply today. About You To be considered as the Retail Operations Manager, you will need: - Experience in a regional retail operations management role - Retail sector experience in a management or team leadership role - Experience with visual merchandising - Experience of developing individuals and teams Other organisations may call this role Regional Operations Manager, Regional Retail Manager, Multisite Retail Manager, Retail Sales Manager, Retail Sales & Operations Manager, or Multisite Operations Manager. The Benefits - Competitive salary DOE - Contributory pension scheme So, if youre seeking your next challenge as a Retail Operations Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. ADZN1_UKTJ