Overview: The Product Coordinator is a pivotal role within our organisation, tasked with managing and coordinating the successful release of our offerings. This role demands a blend of both product and project management experience, ensuring our offerings are launched in line with the Offering Lifecycle Management process.
Key Responsibilities:
* Offering Release Management:
o Lead the coordination and release of offerings, aligning with strategic objectives set by our CTO's and Head of Offering Management.
o Serve as the primary point of contact for all stakeholders throughout the offering lifecycle.
o Adopt agile ways of working to promote efficient processes and team collaboration.
o Ensure the quality and timeliness of offering releases, managing stakeholder expectations.
o Identify and address potential risks in the release process, devising appropriate mitigation strategies.
o Produce and disseminate regular progress reports, focusing on resource allocation and backlog management.
* Offering Catalogue Management:
o Ensure that the offerings in our catalogue are accurate and up to date.
o Work with the Offering Owners to ensure that existing offerings are fully documented.
* Offering Lifecycle Process Improvement:
o Continuously seek ways to enhance offering management processes, emphasising agile methodologies.
o Lead initiatives to automate and streamline processes, improving team efficiency.
o Standardise communication across teams for improved clarity and effectiveness.
Skills and Experience:
* Experience in Offering/Product Coordination, Product Ownership, Project Management, or similar roles.
* Strong project management skills, proficient in Agile methodologies and tools (e.g., Microsoft Project, Azure DevOps, Jira).
* An understanding of Managed and Professional Services is advantageous.
* Exceptional communication and collaboration skills, capable of working effectively with various teams.
* We promote a growth mindset; whilst we provide extensive internal learning resources, it is important that the candidate is proactive with their continuous self-improvement and keeps up to date with the latest tools, methodologies and processes.
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for the role, please get in touch.
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