This range is provided by Trent & Dove. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Trent & Dove
Benefits include company pension scheme & private healthcare
Working in a hybrid way, we are looking to recruit a customer-focused, people-focused team player with excellent communication and people skills to join our customer service team.
The team is responsible for providing a front-line service to customers, answering inbound calls and providing face-to-face service while resolving queries at the first point of contact. You will be fielding a wide variety of enquiries from tenants, applicants, and external customers and take a proactive approach to ensuring high customer satisfaction.
To be successful in a Customer Service Advisor role, the skills/ability you will need are:
* Experience of working in a Customer Service/contact centre environment.
* Ability to always maintain a high degree of confidentiality when dealing with sensitive information.
* Excellent attention to detail and accuracy.
* The ability to multi-task.
* Excellent IT skills, especially Microsoft Outlook, Word, and Excel.
* Excellent communication skills, able to communicate across multiple channels including Microsoft Teams, Face to Face, and Email.
* Able to work from our head office at least twice a week following the initial training period.
The closing date for applications is 31st March 2025.
To apply or view the job details please click on the link below:
Job Details
Seniority level
* Entry level
Employment type
* Temporary
Job function
* Customer Service
* Industries: Housing and Community Development
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