We are looking to recruit an Aftersales Advisor at our Lloyd Used Car Centre, based in Carlisle.
Experience is not required for this role. We are seeking individuals with a positive attitude and an eagerness to learn.
Salary: £26,000 per annum
Hours: 40 hours per week
Role responsibilities:
* Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
* Advising on technical queries/issues.
* Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
* Sell customer repairs/parts etc., and finalising the invoice on completion.
The ideal skills and interests are as follows:
* Motivated, with a proactive approach to customer service.
* Enjoy the challenge of influencing the success of the Service department.
* Excellent interpersonal and organisational skills and be well presented.
* Must be IT literate, and a working knowledge of Kerridge would be advantageous.
Rewards and Benefits:
* 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.
* Cycle to work scheme.
* Free flu jabs.
* Internal and manufacturer training.
About Lloyd Motor Group:
Lloyd Motor Group is the largest privately owned prestige motor group in the North covering Cumbria, North Yorkshire, the North East, Lancashire and the South of Scotland. Our company prides itself on its professional yet personal approach in dealing with and supporting its Customers and Staff. Lloyd Motor Group now has 7 BMW & MINI Retail Centres, 5 modern Bodyshop’s, 4 Land Rover Retail Centres, as well as representing Volvo, Kia, Volkswagen, INEOS Grenadier and Honda motorcycles and BMW Motorrad.
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