Supplier Relationship Manager
Application Deadline: 6 April 2025
Department: Commercial Operations
Employment Type: Permanent
Location: Sheffield
Compensation: £37,275 - £44,888 / year
Description
Supplier Relationship Manager
Location: Sheffield
Contract: Permanent
Hours: Full time 37.5 hours per week – hybrid working with 2 days per week in the office
Salary: Depending upon experience £37,275 to £44,888
Please note that any same band moves will not present a salary increase.
Key Benefits
* 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
* 15% employer pension contribution
* Flexible working
* Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
* Paid voluntary days, maternity, paternity, adoption, and shared parental leave
* Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more
The Role
In this position, the primary purpose is to create and maintain excellent relationships with both internal stakeholders and suppliers, ensuring seamless collaboration across the supply chain. This will include mitigating risk by ensuring all supplier assurance and due diligence activities are up to date. The role also involves facilitating regular supplier service review meetings and tracking supplier performance against key performance indicators (KPIs) and service level agreements (SLAs).
You will also be the first point of contact for any escalations, ensuring timely and effective resolutions to supplier issues are addressed, fostering continuous improvement and alignment with business objectives.
Experience
You will also be able to demonstrate extensive experience of effective contract, commercial, service and budget management within a complex multi-source service/supplier environment, including performance/SLA/KPI management, service-specific contract drafting & negotiation skills/dispute management. You must have the ability to analyse complex performance information & invoicing for all outsourced services. With demonstrable experience of an excellent knowledge of working with and managing outsourced IT Service Providers and the ability to use clear escalation paths for reporting, prioritising and resolving issues with an awareness of risk management.
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