To be eligible for this position, you must either currently hold SC Clearance or have resided continuously in the UK for the last five years, enabling you to apply for SC Clearance.
As part of this role, you will be responsible for managing incidents, addressing problems, implementing change requests, and contributing to various customer-driven projects. You will excel at fostering collaboration within the on-site team, ensuring seamless communication and effective knowledge sharing. Together, through our shared expertise and cohesive teamwork, we aim to achieve exceptional results.
Your role will involve troubleshooting, maintaining, and supporting a variety of systems, ensuring that service level agreements are consistently met. Independence and the ability to work unsupervised are essential, as is your knack for prioritizing and managing multiple tasks simultaneously while maintaining close attention to detail.
You will focus on the following platforms:
* Secure application gateways and reverse proxies
* Networking solutions: DHCP, MPLS/VPLS, DNS (BIND & Microsoft DNS), voice/video integration (SIP, IP-PBX, SBC)
* Cisco and HP Core and Edge Networking
* Cisco Firewall technologies, including ASA and Firepower
* Cisco VPN solutions
* Citrix
* Fortinet
* Meraki
Key qualifications and experiences include:
1. Expertise in vi...