Job summary This post will commence from July 2025 Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Specialty Co-ordinator is pivotal in achieving effective patient administration. Main duties of the job The Specialty Co-ordinator Ensures a comprehensive secretarial and administrative service is provided to the medical staff and their supporting team Responsible for day to day supervision of medical secretaries, elective access clerks and secretarial assistants Ensure the team keeps booking rules updated for clinics and theatres Supervises the elective access process in each team Highlights capacity issues to the Support Manager Liaises regularly with Access, Booking and Choice ensuring all referrals are graded and booked. The Specialty Co-ordinator will also ensure all cancelled clinics have clear plans for patients to be rebooked Liaises with the Support Manager regarding validation and data quality carrying out validation and data quality checks as required Responsible for ensuring the medical secretaries manage patients through their pathway ensuring locally and nationally agreed standards are met Responsible for ensuring mandatory training updates occur in the team Responsible for ensuring staff are fully trained in validation and waiting list management processes and can update PAS/patient pathways Undertake with the Support Manager root cause analysis of breaches if they occur. To work with the Support Manager to ensure recruitment, appraisal and development of medical secretaries and clerical officers within the Business unit ensuring the service provided aligns to patient pathways and key performance indicators. About us Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people. Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best. We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live. Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'. This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years. We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated Date posted 07 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 357-PR-2036-24 Job locations Pilgrim Hospital Boston Sibsey Road Boston PE21 9QS Job description Job responsibilities For further details regarding the job role please see the attached Job Description and Person Specification. Job description Job responsibilities For further details regarding the job role please see the attached Job Description and Person Specification. Person Specification Qualifications Essential Processing skills to RSA III or equivalent experience. GCSE English Language Grade C or equivalent and Mathematics Typing, Audio and Word/Text Desirable Medical secretary qualifications Shorthand minimum 90 wpm 4 GCSE Grade C or equivalent NVQ III or equivalent AMSPAR - Medical Terminology Certificate Stage 1 - Management Development or equivalent D32/33 Assessor Award or equivalent previous experience Essential Medical Secretarial experience Supervisory experience Knowledge of medical terminology Knowledge of PAS Knowledge of 18 week RTT pathway and access targets Skills Essential Ability to complete tasks accurately and efficiently Ability to work on own initiative and prioritise workload to achieve deadlines Good written and verbal communication skills Ability and confidence to communicate at all levels Competent Microsoft Word User Validation of 18 week RTT pathway Specific Requirements Essential Conscientious in standard of work produced Ability to work under pressure and to lead a team Clear understanding of the importance of confidentiality Desirable Adaptable to change Readiness to try new things Person Specification Qualifications Essential Processing skills to RSA III or equivalent experience. GCSE English Language Grade C or equivalent and Mathematics Typing, Audio and Word/Text Desirable Medical secretary qualifications Shorthand minimum 90 wpm 4 GCSE Grade C or equivalent NVQ III or equivalent AMSPAR - Medical Terminology Certificate Stage 1 - Management Development or equivalent D32/33 Assessor Award or equivalent previous experience Essential Medical Secretarial experience Supervisory experience Knowledge of medical terminology Knowledge of PAS Knowledge of 18 week RTT pathway and access targets Skills Essential Ability to complete tasks accurately and efficiently Ability to work on own initiative and prioritise workload to achieve deadlines Good written and verbal communication skills Ability and confidence to communicate at all levels Competent Microsoft Word User Validation of 18 week RTT pathway Specific Requirements Essential Conscientious in standard of work produced Ability to work under pressure and to lead a team Clear understanding of the importance of confidentiality Desirable Adaptable to change Readiness to try new things Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name United Lincolnshire Hospitals NHS Trust Address Pilgrim Hospital Boston Sibsey Road Boston PE21 9QS Employer's website https://www.ulh.nhs.uk/ (Opens in a new tab)