Job Description:
As a Statutory and Streetworks Specialist, you will manage and build relationships with local authorities and partners, holding regular performance reviews to drive improvements. You will play a key role in ensuring that any communications received by local authorities or Virgin Media O2 partners are processed and managed to successful conclusion.
Activities include working through various documents (such as invoices, reminders, statutory penalties, etc.), using regulations as a guide, and the appropriate system to assess, validate, and determine accountability, in line with legislation and VMO2 contractual processes.
The role requires understanding and functionality of national Streetworks systems and registers, customer management tools, and financial processes. Although this is a regional role with regional accountabilities, there will be a requirement for ad-hoc travel for team meetings, training, and SME support.
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