Join to apply for the Service Now CMDB Data Architect role at John Goddard Associates
ServiceNow Data Architect - Glasgow, UK
Contract Position: 12 Month PAYE Contract | £528.48 per day | Hybrid (3 days in office)
About The Role
A major investment bank is seeking an experienced ServiceNow Data Architect to join their Enterprise Technology & Services team. This critical role will oversee the data infrastructure architecture related to the firm's IT Service Management (ITSM) framework.
Key Responsibilities
1. Manage the data design of the firm's Configuration Management Database (CMDB) through operationalization of the Common Service Data Model (CSDM)
2. Assess, design, and manage data architecture with focus on efficiency, effectiveness, and policy compliance
3. Identify and track internal and external data sources
4. Collaborate with stakeholders to validate data needs and maintain CMDB hygiene
5. Ensure alignment with enterprise architecture guidelines and technology strategy
6. Establish data architecture working group frameworks
7. Support triage and prioritization of new or changing requirements
8. Create and present CMDB design and data movement architecture reports
9. Conduct regular audits to assess compliance with approved design standards
10. Coordinate with platform, archiving, data quality, and data security management teams
Requirements
1. Minimum 5 years' experience as a data architect or leading a team with a data architect
2. Minimum 2 years' experience with ServiceNow
3. Experience with ITSM functions including Incident, Problem, Request, Change, Release, IT Asset, Knowledge, and Reporting
4. Experience in financial services or similarly regulated industries
5. Strong knowledge of ITIL frameworks and best practices
6. Excellent problem-solving skills with methodical approach to distributed systems
7. Ability to collaborate with globally distributed teams
8. Strong analytical skills with creative approach to problem solving
9. Understanding of various technology implementation methodologies
10. Excellent time management and communication skills
11. Self-motivated with strong ownership and accountability
Preferred Qualifications
1. ServiceNow Admin and ServiceNow developer certifications
2. ITIL certification
3. Program Management and/or Agile development experience
4. Financial industry experience
Location and Terms
1. Glasgow, UK
2. Hybrid working arrangement (3 days in office)
3. 12-month PAYE contract
4. Day rate: £528.48
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Software Development
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