Job Description
The Account Manager will join a small team who are responsible for shaping the future of retail. They will partner with the client to understand vision and needs, acting as their trusted advisor. Working within a business unit and collaboratively with the team, they will manage clients expectations on their retail display productions, enhancing and strengthening the relationship through exceptional customer service.\nKey Responsibilities:\n * Bring a partnership approach to the client, developing relationships and trust\n * Understand the clients main objectives and proactively understand the competitors landscape to suggest ideas for future campaigns\n * Taking the brief from the client, adding innovative ideas and solutions where possible.\n * Relaying the brief to the inhouse studio with support of the Project Manager\n * Working in collaboration with the production Project Manager & internal teams\n * Operation and updating bespoke online services portal\n * Identfiying new opportunities within the client base\n * Driving Environmental friendly & sustainable practices into the day to day operations\n * Detailed project planning and management of, including regular updates and accurate reporting of project status\n * Proactively providing solutions to changes and challenges to keep the project on track & on budget keeping the client updated at all times\n * 1-3 days in the office is negotiable\nKey Skills/Experience\n * Experience in a retail display, creative and/or production environment is essential\n * Experience in delivering focussed retail solutions which meet / excel the clients needs\n * Commercial awareness\n * Determination for client engagement to develop strong relationships & trusted partnerships\n * Fluid and clear engagement across all internal teams & external suppliers\n * High level of initiative & proactivity with the ability to work autonomously & balance multiple projects while meeting quick turn-round deadlines\n * Good communication and negotiation skills\n * Diplomacy & tact\n * Resilience\n * Can-do attitude, proactive with an innovative mindset