Job summary
Hours: Bank - Adhoc
Salary: £ ph Plus Shift Enhancements
We are looking for enthusiastic dedicated health-care workers to join our team, providing care at home in our local catchment area. In this role you will make a lasting difference to the lives of people through care that will have a positive impact on the patient, and the community for many years to come.
The Rapid Personalised Care Service (RPCS) is designed to offer care for a period of up to 12 weeks to enable patients with specialist needs to be cared for at home.
The RPCS allows us to reach more patients helping them to achieve their preferred place of care and death at home with the peace, dignity and serenity we know we can provide, giving family and friends support, and time to be together.
Main duties of the job
You will be delivering a high standard of compassionate care to patients in their own home, providing personal care and support to help to keep them at home
To be successful you will need:
1. To be able to work independently, and as part of a team
2. Be able to demonstrate excellent listening and communication skills
3. Previous experience in an equivalent role with the ability to lead and mentor others on shift.
4. Shared values, discretion, respect and a passion for caring for others is essential
5. Flexible to work rostered shifts 7 days a week between 8am to 10pm.
6. To be a car driver, with access to a car
The successful candidate will be required to undertake an enhanced level DBS check
About us
Based in beautiful surroundings just outside Berkhamsted in Hertfordshire, our care is provided completely free and we look after people in Hemel Hempstead, Berkhamsted, Tring, St Albans, Harpenden, The Chalfonts, Chesham, Amersham and everywhere in between. We also support people in local hospitals and care homes.
You Know It Makes Sense:
7. Structured induction
8. Supportive team environment
9. Free onsite parking
10. Wide range of free training courses
11. On-site home cooked food served at a reasonable rate in our bistro
12. Don't forget a stunning setting, plus #team comradery support and kindness
We place great importance on practice development, clinical supervision and ongoing education.
For an informal discussion: please contact Caroline Wheeldon, Head of Community Nursing or Kathy Davis, Care Team Coordinator on 01442 869550. To contact HR please email
Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed. Interview arrangements will be communicated via email, so please check your email regularly.
Whilst COVID-19 vaccination is not currently a conditionof employment, we do encourage our staff to get vaccinated.
Due to the volume of applicants, if you don't hear from us within two weeks of the closing date please assume you have not been successful.
Job description
Job responsibilities
13. To work as part of a team caring for people at home at the end of life that are eligible for Community Support service and support their families.
14. To take the lead role on shift and be able to take the initiative in assuring the dignity, comfort and care of patients and families.
15. To provide leadership to Community Support Workers (CWS) on shift and where necessary ensure (without breaching confidentiality) that each patient/family carer knows in advance if their time of their visit might be delayed because of unexpected events at the previous visit
16. To build rapport quickly to gain confidence and trust, taking direction from the team co-ordinator, the patient and family carers, in order to assure dignified, safe personal care on every visit
17. To be friendly, open, trustworthy and competent to give intimate personal care, practical and emotional support and to prompt concordance with prescribed medication working alone, and as part of a team
18. To assure continuity of care through effective handover ensuring that you have picked up the necessary information to deliver care in a patients home
19. To observe and report changes in symptoms, condition and circumstances entering this information accurately in the care plan in the home, and notify other professionals as detailed in that care plan
20. Update care notes in the patients home and update the Hospice of St Francis electronic care records accurately and in a timely fashion
21. To be responsive and flexible in meeting the needs of patients and families within the agreed care plan
22. Ensure patients and families are aware of and can benefit from other Hospice services as appropriate
23. To undertake duties without direct daily supervision working within broad procedural guidelines
24. Work as part of the wider team at the Hospice of St Francis ensuring continuity in outstanding care
25. To be responsive and flexible in meeting the needs of patients and families within the agreed care plan
26. To work on the Inpatient Unit as and when required, and where this is in the best interests of patients, and the service as a whole
Person Specification
Qualifications
Essential
27. Care certificate / NVQ qualified level 2
Desirable
28. Care certificate / NVQ qualified level 3
Experience
Essential
29. Care certificate / NVQ qualified level 2 Qualified by experience
30. 3 years in a similar role with the competence to deliver direct and intimate personal care.
31. Current experience delivering care as part of a rostered team working 24/7 365 days/year.
32. Knowledge of and experience in care at the end of life and after death.
33. Current knowledge of Moving and Handling, Health and Safety Safeguarding and Mental Capacity Legislation and Guidance.
34. Current driving license, with use of own car.
Desirable
35. Experience of lone working
36. Experience of teaching or training others in practice/shadowing situations Experience of using electronic patent record systems
37. Proven experience of working in diverse communities, understanding and overcoming the impact of discrimination
38. The ability to speak or sign more than one language relevant to the population served
39. Confident to make difficult judgements in prioritising own work load and able to explain the rationale for these decisions