Alana House is a women’s community project that uses a trauma-informed approach to support women facing multiple disadvantages, including those who may have committed offences or are at risk of offending. It provides a safe, women-only space with the aim to empower and to access the support they need, and improve the outcomes for them, their families, and the community.
Job Overview
The Alana House Administrator provides support for the Alana House team and service, processing referrals, inputting data, setting up and maintaining spreadsheets. They also maintain the service delivery diary, liaising with the team and external partners as required.
Key Responsibilities
1. Arrange meetings and prepare rooms for groups.
2. Welcome facilitators and service users.
3. Complete general office duties including answering the phone/door, ensuring the office has resources, and reporting any maintenance issues.
Qualifications
You should have experience of providing administrative support, ideally in a social care team, with strong organization skills, an ability to plan and prioritize, and manage a varied workload to deadlines.
It’s also important that you can deliver excellent customer service and work collaboratively with other colleagues with a can-do attitude.
Salary
Starting salary in the range £13,037 to £15,933 per annum (Full-time equivalent range £20,972 to £25,632 per annum).
Application Information
Open for applications from 30 January 2024 to 20 February 2024.
Scheduled interview date: 29 February 2024.
For an informal discussion about the role, please contact Maisie Buffery, Administrative Lead and Volunteer Co-ordinator on 07523 687371, or email maisie@pactcharity.org.
All applicants, successful or otherwise, can expect to receive a reply from us in due course.
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