The working hours of the role will be Monday to Friday 9am to 5.15pm.
Neves is an award-winning, Legal 500 Law Firm, with offices in Milton Keynes, Luton, and Harpenden. We have provided quality legal services for over 150 years to private and business clients.
Working with us:
The firm understands the importance of a good work-life balance and has a proven track record of retaining quality employees by offering opportunities for development and progression.
We offer a range of benefits including pension, childcare vouchers, life assurance, private health insurance, length of service awards, an additional day’s holiday for your birthday, free conveyancing for your own sale and purchase, and a free Will. The Luton office has the additional benefit of a staff breakout area and an on-site gym.
The role:
The main purpose of the job is to provide reception duties and administrative support. First impressions count, so it is vital that a warm, welcoming atmosphere is created for our clients while also ensuring that a professional, efficient service is provided at all times.
The administrative support element of the role is to assist the Practice Director and fee earners plus their teams, so a positive mindset, a proactive approach, and the ability to use your initiative are key to ensuring the Luton office runs smoothly.
Key duties and responsibilities:
Activities will be varied and will include, but are not limited to:
* Answering incoming calls promptly and transferring to the relevant individual
* Welcoming clients to the office and attending to their needs
* Organising and preparing meeting rooms
* Attending to incoming/outgoing post
* Archiving files and deeds, arranging their retrieval and return to store from our off-site storage company
* Updating database with relevant file information
* Banking duties including taking paying-in books to Barclays Bank plc
* Processing credit/debit card payments
* Typing daily returns for the accounts department
* Regularly checking and ordering stationery as required
* Photocopying, printing, and scanning
* Making maintenance calls when phones/photocopiers break down
* Assisting with preparation of new starters and temps, including setup of laptops
* General maintenance of the phone system
* Providing refreshments to clients when required
* Running errands as and when required
* Other admin tasks and managing office facilities.
The appropriate candidate will have the following skills and attributes:
* Excellent telephone manner
* First-class interpersonal skills
* Customer service oriented
* Calm under pressure with a positive outlook
* Organisation and prioritisation
* Accuracy and attention to detail
* Problem-solving abilities
* Reliable/dependable
* Discretion
* Proactive
* Basic computer skills (including working knowledge of Microsoft Outlook).
If you would like to apply for this position, please submit your application to amanda.lawrence@nevesllp.co.uk.
Unfortunately, due to the high level of response to this role, we can only respond to candidates selected for interview.
NO AGENCIES PLEASE
Neves Solicitors LLP is authorised and regulated by the Solicitors Regulation Authority. Neves and Neves Solicitors are trading names of Neves Solicitors LLP (Registered No. OC371395). Registered office: AW House, 6-8 Stuart Street, Luton, LU1 2SJ. SRA Number: 567286
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