Employer description: Apollo Technology is a privately owned company established in January 2010. We are based in Radstock, near Bath where we have brand new bespoke offices and workshop.
We provide IT solutions to schools and education centres, as well as businesses usually within a 40 mile radius of Radstock.
Overview:We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT Cloud Network Specialist - Level 3 Apprenticeship.
Salary: £18,000 per annum.
Main role / Responsibilities [will include but not be limited to]:
* Answering phone calls and emails relating to support queries
* Work through tickets that have been assigned and support the IT support team with queries
* Updating internal systems - Accurate updates on tickets and other systems to help you and others in the workplace
* Customer site visits for IT set up and maintenance tasks
* Own calendar - Check calendar in plenty of time to know what the following week has in store
* Time keeping - Arrive at the office or customer site in plenty of time to start work promptly, if booked on remote work be ready to start on time. - You need the ability to manage your own time in accordance with the work set.
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