Job Description
Job Summary
The Academic Support Specialist works closely with the Programme Leader for Fashion Business Postgraduate courses to support the administration of the programme and the organisation of all academic activities. The role supports the Programme Leader in the supervision, progress, and performance of the programme, ensuring smooth operations and overall student satisfaction while coordinating the academic activities related to the course and tutors.
Key Purpose of the Role
* Ensure smooth support of administration related to the MA Fashion Business programmes by checking weekly lessons and activities delivered by tutors.
* Support the daily organisation of the programme.
* Assist with the delivery, monitoring, and assessment processes of academic programmes to the required quality standard.
* Liaise with all departments and tutors within the school to help maintain the quality and standards of the MA Fashion Business programmes.
* Coordinate and manage academic timetables and the availability of teaching space.
* Provide timely and accurate management information as required by the Programme Leader.
* Assist and liaise with External Examiners to support the examination process.
* Support the professional development planning for all Masters students regarding career development.
* Maintain an accurate record system of all documents related to the programme.
* Support pedagogic activity.
* Liaise with tutors as needed.
* Attend meetings, orientations, and open days as required.
* Complete any other tasks assigned as appropriate to the role.
Education and Skills
* Bachelor's or Master's Degree.
* Previous experience in a similar or administrative support position.
* Experience in the creative industries or similar environments is beneficial.
* Ability to deal sensitively with a range of enquiries and needs.
* Customer service skills.
* Problem-solving skills.
* Excellent communication skills and proficiency in the English language, both written and spoken.
* Knowledge of the UK Higher Education system.
* Knowledge of Fashion Business as a discipline or a strong interest in it.
* Excellent knowledge of the Microsoft Office package.
* Knowledge of the MAC system is highly beneficial.
* Cultural awareness and sensitivity.
Remuneration Package
* 22.5 working hours per week.
* Lunch vouchers.
* Private Medical Insurance or Cash Plan.
* Employee Assistance Program.
* Hybrid working.
* LinkedIn Learning training.
* Weekly delivery of fresh fruit, free tea, and coffee.
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