Description
Sue Ross Recruitment are currently working with a private clinic in the recruitment of a Receptionist to work Saturdays 8am – 1pm. The successful candidate will be responsible for providing a first class reception service to their clients and you MUST be able to commit to working 3 to 4 Saturdays each month. Key to the role is someone who takes pride in customer service and has a combination of administration skills, experience of a medical environment could be advantageous.
Key duties will involve:
1. Ensuring the practice is always clean and tidy
2. Welcoming all patients and staff
3. Organising an efficient system on reception to ensure the smooth transition of all patients undergoing treatment
4. Managing the consulting rooms and room users
5. Taking payments and ensuring accuracy and high standards at all times
6. Working with another receptionist and practice staff to ensure all patient data is kept up to date
7. Monitoring stock levels
8. Ensuring there is always enough appointments available for urgent on the day appointments
9. Negotiating with practitioners to accept additional clients if necessary.
10. Always check the email referrals and following the appropriate pathways
Respecting confidentiality is paramount as is the desire to make people feel at ease and show compassion. You will always be working with another Receptionist and therefore a team spirit is essential. Parking and lovely working conditions form a part of this role.