Senior Manager, Solutions Consulting
Apply locations Didcot, United Kingdom; Lyon, France; Munich, Germany; Homeoffice, Dublin, Ireland
We are looking for our future Senior Manager, Solutions Consulting to join our Global Professional Services team.
The role covers EMEA and can be located in one of our entities in Europe, preferably in Dublin (IE), Harwell (UK), Lyon (FR) or Munich (DE).
The role can be offered remote but there is a preference for hybrid.
We expect 25% of travel time around Europe and occasionally outside of EU.
Let’s talk about Responsibilities:
* Lead and develop a team of solutions consultant professionals.
* Responsible for staffing, managing, training and coaching the team.
* Align the team with a comprehensive understanding of all the solutions available in EMEA, including strategic partners to inform how we architect solutions for our customers.
* Coach team members on core job skills and optimal communication strategies.
* Work collaboratively with cross-functional teams to develop and execute strategic initiatives that drive business results.
* Proactively address strategic and operational challenges.
* Provide insights to product development.
* Ensure these solutions and services are used to increase efficiency and improve outcomes, giving ResMed the opportunity to play a pivotal role in shaping end-to-end integrated care pathways.
* Collaborate with Legal, Privacy and Regulatory Affairs to ensure our implemented solutions are compliant with local laws and regulations.
Let's talk about the Goals:
* Responsible for the execution of a mission-critical part of our strategy.
* Driving business development and change mindset requiring excellent communication and influencing skills to manage the internal and external environment.
* Translation of the global and CMG Strategy to local execution directly and indirectly (via the Solution consultants). This will require close collaboration with local commercial stakeholders, the wider marketing teams and various horizontal teams.
* Develop strong cross-functional relationships both internally and externally.
Let's talk about Qualifications, Skills and Experience:
Required:
* Experience in a Digital Health marketing, Sales and/or Solutions development role within the life-sciences sector.
* Experience and understanding of the different reimbursement structures across Europe.
* Medical device experience within respiratory medicine and/or digital health.
* Strong leadership experience.
* Demonstrated ability to collaborate effectively with cross-functional teams.
* Excellent communication and presentation skills, with the ability to effectively convey complex ideas and influence stakeholders.
Preferred:
* Direct and matrixed leadership experience, managing and developing professional services teams with a proven track record of driving commercial success and enhancing customer relationships.
* Strong familiarity with SaaS offerings and selling approaches is a significant plus.
* Able to lead business innovative projects whilst managing both internal and external stakeholders to enable business transformation and long-term profitable growth.
* Change Management skills to drive this transformational mindset within our commercial teams and our customers.
* Operational project management and marketing skills, understanding theories of project management and marketing principles, as well as how to put those theories into action.
* Strong business and technical acumen to effectively design creative software/workflow solutions to solve business problems with large enterprise organizations or within the Healthcare industry.
* Familiarity with industry best practices, standards and emerging technologies.
Additional information:
* At ResMed, all employees benefit from a bonus plan, the percentage of which depends on your position within the organization.
* Working from home flexibility.
* You also have access to a referral bonus and to ResMed's preferred shareholding programme.
* Competitive benefits (Pension, Long-Term Illness Protection, Health Insurance...)
* Internal career opportunity - joining an international fast-paced and massively growing company.
* ResMed is an Equal Opportunity Employer.
OK, so what's next?
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!
Internal applications will close on Friday, 7th of February COB.
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