VANRATH have partnered with one of Northern Ireland's most established suppliers. The organisation is recruiting a Parts & Service Coordinator position.
This is a fantastic opportunity for any Motor Industry experienced individual to join a longstanding company that offers many routes for progression.
Permanent role.
Place of work is Hillsborough
Salary: £26,000 - £30,000 - Fantastic benefits, company pension scheme, 30 days holidays.
Responsibilities:
* Identifying parts, preparing quotes and orders in line with customer enquiries and agreed internal parts processes.
* Managing engineers' parts requests and updating all relevant internal systems.
* Managing enquiries in line with internal and external customer Service-Level Agreements.
* Building and enhancing relationships with both internal and external customers.
* Support the Service Controller in daily planning activities ensuring a smooth and efficient flow of parts to engineers.
* Managing and processing purchase orders.
* Usage of Company CRM system and customer portal systems.
* Monitor and control service, resolving client technical/administrative queries and escalating/delegating where required.
The Ideal Candidate:
* Excellent communication and customer service skills.
* Ability to prioritise own work effectively.
* High level of organisation.
* Ability to work as part of a team.
* Relevant parts experience within motor factors or commercial vehicle industry.
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