Insight - Senior Research & Planning Manager
Whitbread Court, Porz Ave, Houghton Regis, Dunstable LU5 5XE, UK Req #9638
16 January 2025
The Senior Research and Planning manager delivers insights that are human, joined-up and compelling which influence key business decisions and ensure we put our guests and prospective future guests at the heart of everything we do.
The role leads research for Premier Inn with some involvement with restaurants where there is a relevant strategic project. The purpose of the role is to deliver insight to inform and guide strategic marketing and business decisions, bring the human lens to the business via connecting what people/our guests think, feel, say and do and to highlight opportunities and threats for our brands.
Role: Senior Research and Planning Manager (Maternity Cover)
Package: £70,000 + up to 30% company performance bonus
Contract Type: Full-Time and Permanent
Location: Whitbread Court, Dunstable and a hybrid way of working with a minimum of 3 days a week in the office.
Why You’ll Love It Here
* Healthcare: Individual & Family BUPA healthcare
* Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand
Key Responsibilities:
* Build and maintain strong working partnerships with stakeholders to determine the insight priorities against the decisions they need to make within the constraints of the time and resource we have available.
* Lead a team of 2, managing workload, setting objectives, appraising, coaching, and developing them to reach their potential.
* Design and deliver human, joined-up and compelling insight with the key scope being brand strategy, growth strategy, campaign evaluation, content planning, product and proposition innovation & development, as well as sometimes customer experience design and improvement.
* Oversee ad-hoc research, working closely with agency partners to ensure they are well briefed, use sound methodologies, and deliver high-quality outputs.
* Immerse agency partners in our business and evaluate joint ways of working to ensure we get the best return on investment for our spend.
* Always bring the human lens to the forefront, ensuring our stakeholders understand and empathize with what people think, feel, say and do, highlighting implications for our marketing content and any areas of our business.
Why we want you to apply:
* Passionate about turning insights into action through delivering compelling insight and following it through to action.
* Great at managing stakeholder relationships and are not afraid to challenge the status quo.
* Comfortable with matrix working.
* Skilled at leading a team and supporting them to achieve their potential.
* Ability to think bigger picture and point out the wider implications of insight on our business.
* Expert in qualitative and quantitative research methods.
Be part of our Commercial Team at Whitbread
Our brands speak for themselves, but that’s down to the work that our Marketing team put in. Creativity and innovation allow us to elevate our brands, gain new guests and keep our regulars coming back for more. From producing branded adverts that showcase our ever-changing hotel rooms, right through to promoting new launches, B2B and collaborating with Media agencies to deliver different digital campaigns, you’ll be there using insight, data, and strategy to get our brands noticed.
We encourage your application. Apply today or contact our recruitment team for more information.
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