Are you a people person who loves being on the move?
We're looking for individuals who share our passion for delivering top-quality products to customers every week.
As a Customer Service Team Member at Ocado Logistics, you'll play a vital role in ensuring that our customers receive their groceries on time and with a smile.
You'll be out on the road, whatever the weather, but you'll never have to fight over the radio station – sing along as loud as you like!
In return, we use our automated technology to pre-plan your route and pre-load your van, making your job easier and more efficient.
Our working patterns involve evenings and weekends, in addition to weekdays, so you'll receive premiums that increase your average hourly earnings to £13.22 per hour. You can also stack your earnings further with enhanced overtime to fund those special occasions.
All your breaks are paid, meaning for every minute at work you get paid – that's a great deal!
We offer a safe working environment, and a shopping list of perks that you can tailor to suit your lifestyle, including:
* A company pension of up to 7% matched contributions after just 3 months
* An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents
* Hundreds of high street shopping, entertainment and restaurant discounts
* Life insurance coverage from day one of employment
* 15% off your weekly shop
* Career progression – if you suddenly decide that being a driver isn't for you, there's plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues
So what do we need from you?
You don't need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest.
But you will need the following:
* A Full UK or EU driving licence
* A minimum of 6 months driving experience
* No more than 6 penalty points
* No driving disqualifications in the past 5 years
Some deliveries involve the handling of alcohol products, so you must be over 18 to apply.
As this is a customer-facing role, good communication skills are essential.
We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you'll find a home at Ocado Logistics.
Salary Breakdown:
Hourly Pay:
Monday to Saturday (Basic Rate): £12.76
Evening Premium (from 6pm): £1.12
Sunday Day Premium: £1.28
Sunday Evening Premium: £2.51
Overtime rate Monday to Saturday (Day Shift): £15.95
Overtime rate Monday to Saturday (Evening Shift): £17.35
Contract Details:
Contract Type: Permanent
Contract Hours: 40 hours (including paid breaks)
Contracted Days: You will be required to work any 5 days out of 7, and will be provided with further information during pre-boarding.
Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance.
Pay Structure: This position is weekly paid. We are currently consulting with our employees about changing our pay frequency from weekly to four-weekly.