Job Title: Customer Service Representative
Location: Cullompton, EX15 1BS
Salary: £23,000 per annum
Job Type: Permanent, Full Time
The Role:
Pickfords are looking for a dynamic Move Manager who is passionate about customer service and who has a proven track record of taking ownership and going the extra mile to ensure ultimate customer satisfaction. A competitive salary will be offered alongside the opportunity to work in a well-established company.
Pickfords is a fantastic national brand that specialises in removals and storage, offering a full range of professional removals and storage services for home and business.
Job Purpose:
* To ensure the highest level of move management is offered to clients throughout the move process thus ensuring customer satisfaction and repeat business
* To maximise the job profitability of allocated moves through tight cost control
* To proactively liaise with internal service departments and service partners
* To arrange and book all services with internal departments, partners and suppliers ensuring that the client's expectations are met and consistent service excellence is provided.
Responsibilities:
1. To ensure enquiries, bookings and moves are actioned in a timely manner
2. To ensure Micr...