Job Description
Compensation: £30,000 pro rata - hours negotiable (min 20)
Company Description
MBM is a year old start up, working to develop and deliver innovative communication tools for residents and property managers. We aim to improve property resident engagement and make building safety information available in the easiest and simplest of ways.
Role Description
This administrative role involves collating information from various document formats to create, maintain, and update information on our platform. Responsibilities include providing support and assistance to our portal users via email and phone, collating and posting various materials to clients (signage, marking, invoices, etc.), working within Xero to add clients and create quotes and invoices, monitoring various email accounts, and responding to queries and requests in a timely manner.
The ideal candidate should have a good attention to detail and be diligent in their reading and categorization of documents. Previous experience in fire safety, health and safety, property management, and document management systems is advantageous.
The successful applicant must be able to work independently, manage their own workloads, and liaise with other team members. An adaptable disposition is essential, as our system is constantly under development and will change to align with client expectations and amendments to legislation.
Key Skills and Experience
* Customer Service Skills
* Record keeping: keeping information up to date, correcting errors, and reviewing content
* Data entry within the MBM system
* Filing various documents within our portal and other systems as required
* Collating and extracting information from a variety of systems and documents (e.g., Dropbox, SM8)
* Raising client invoices using XERO accounting software
Qualifications
No formal qualifications are required, but you must demonstrate proficiency in all the areas outlined above.
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