The Role
Processing Centre Administrator – Dingwall - £23,795.20 per annum - full-time, permanent position
Are you detail-oriented, a great communicator, and eager to learn?
Do you thrive in a fast-paced environment, have strong multitasking skills, and enjoy problem-solving? Are you open to working weekends?
If you answered yes, this could be the perfect opportunity for you!
Full training will be provided for you to succeed within the role.
What You'll Be Doing:
As a Processing Centre Administrator, you'll play a crucial role in ensuring our parking enforcement processes run smoothly. Your key responsibilities will include:
* Reviewing CCTV footage to assess parking rule violations
* Validating Penalty Charge Notices (PCNs) and cross-checking against exemptions
* Conducting DVLA vehicle ownership checks
* Processing statutory notice letters and handling appeals
* Coordinating complaints and debt recovery procedures
* Managing payments, including refunds and transaction reversals
* Using specialist software such as Parkway and FGL
What We're Looking For:
* Excellent attention to detail – you spot errors others miss
* Strong written and verbal communication skills
* Ability to multitask and adapt quickly
* A willingness to learn and work with new systems
* Clerical or administrative experience is ideal (parking industry experience is a bonus but not essential)
Why Join Us?
* Salary: £23,795.20 per year
* Work-life balance: Monday to Friday with just one Saturday per month
* Generous annual leave: 5.6 weeks, increasing with long service
* Career growth: Full training provided and opportunities to progress as our Processing Centre expands
* Employee perks: Pension scheme, employee discounts, and monthly recognition awards
* Training & development: Award-winning programs to help you excel
We believe in creating a fair, inclusive, and inspiring workplace where your success is celebrated. If you're looking for a career with growth potential and a supportive team, we'd love to hear from you!
Apply now and take the next step in your career!
#J-18808-Ljbffr