Operations Executive
3 days at HO – Petersfield (Monday – Wednesday)
2 days Hybrid (Thursday – Friday)
Salary Up to £31K
Location: Petersfield
Futures Recruitment Services Ltd is currently seeking an experienced Operations Executive on behalf of our client, a leading training provider. If you have a background in Customer Service and are skilled in administration, this could be the perfect opportunity for you to excel in a dynamic and supportive team environment.
Requirements:
* Experience using CRM systems, particularly Microsoft Dynamics 365.
* Proficiency in data representation and accuracy.
* Familiarity with Learning Management Systems.
* Strong analytical skills focusing on business requirement analysis.
* Excellent communication, presentation, and organizational abilities.
Responsibilities:
* Manage and maintain the Customer Relationship Management (CRM) system, ensuring data accuracy and reliability.
* Develop and customize the Microsoft Dynamics 365 environment to align with business needs and requirements.
* Support students in their studies and qualification content in the Learning Management System (LMS).
* Assist in the onboarding of new clients and ensure customer fulfilment.
* Provide ongoing support to super users and team members in CRM use.
* Support the ACT team with ensuring Customer Success and managing reporting and queries.
Benefits:
* The company will match pension contributions up to 5% of the salary
* The company will contribute to medical insurance
* Help @ Hand App
* Life Assurance
* Income Protection
If you possess the required skills and experience for this role, please connect with our consultant Matt Bennett at Futures Recruitment Services Ltd for a confidential discussion and to learn more about this exciting opportunity.
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