Job type: Fixed- Term - 12 months
Hours: 40 hours per week, Monday to Friday, 08.30 - 5.00
Benefits: 22 days per annum rising to 23/25 days on length of service plus bank holiday entitlement, Employee referral scheme offering £300 - £500, discount on vehicle hire, Specsavers Eye care vouchers, Perkbox benefits and discounts with selected automotive companies.
Company Overview:
VMS (Fleet Management) Ltd is part of the fast growing VMS Automotive Group offering a range of services comprising of Contract Hire & Fleet Management, Accident Management as well as offering Maintenance Services from our inhouse workshops and a leading provider of transport refrigeration systems, air conditioning solutions and converting panel vans into commercial, refrigerated vehicles. VMS Automotive operate nationwide with workshops and vehicle hire sites throughout the UK with our Head Office based in Stevenage and our Operations centre based in Bury St Edmunds.
We are now actively seeking Customer Service Advisors to be part of our growing team and join a company that continues to expand across the UK.
Responsibilities:
1. To take incoming calls from our customers in a timely manner
2. Manage vehicle defects through the repair process, recording and updating all necessary information and systems
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