IT Systems and Network Engineer (3rd Line), St Albans
Client: Oaklands College
Location: St Albans, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 0fb540b1c185
Job Views: 9
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description:
Position: IT Systems and Network Engineer (3rd Line)
Type: Full Time / Permanent
Salary: £42,000 - £46,000 (Depending on experience & qualifications)
Location: Based at St Albans campus with travel to Welwyn Garden City and Borehamwood
We are seeking a talented and experienced IT Systems and Network Engineer (3rd Line) to join our existing IT Solutions Team. The ideal candidate will have a strong background in supporting education-focused applications, along with expertise in implementing and supporting Microsoft Server, VMware, and Aruba networking solutions.
Key Responsibilities:
* Provide third-line IT support to meet departmental objectives.
* Support colleagues with first- and second-line support remotely and in person.
* Act as a primary contact for third-party IT infrastructure support, upgrades, and installations.
* Lead maintenance, configuration, and installation of key IT systems and hardware, and keep colleagues informed of relevant events and best practices.
* Implement robust and secure user account and security management methods.
* Lead and promote cybersecurity best practices.
* Collaborate with IT colleagues on infrastructure and systems projects throughout their lifecycle.
* Contribute expertise in supporting, designing, and developing the College’s IT infrastructure, including storage, servers, virtualization, network services, and user directories.
Required Skills:
* ITIL Foundation or equivalent experience in an SLA-based IT service environment.
* Minimum 5 years of relevant technical experience.
* Experience leading technical projects.
* In-depth understanding of managing a medium-sized Microsoft-based network, including Windows Server and Microsoft Entra ID.
* Experience with VMware and Hyper-V virtualization technologies.
* Knowledge of networking concepts.
* Knowledge of Android and iOS device management.
What We Offer:
* Automatic entry into the Local Government pension scheme.
* Life insurance.
* Family-friendly policies and flexible working options.
* Excellent CPD opportunities through mentorship and coaching.
* Free onsite parking.
* Subsidized onsite restaurant.
* Cycle scheme and discounted gym membership.
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