We're looking for a kind, compassionate and resilient Registered Service Manager to join our Learning Disability service in Stevenage.
£41,000.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Free on site parking
45p per mile to travel between services
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Registered Service Manager will be responsible for the operations of a specialist service in Stevenage, which supports 10 customers who are leaving restrictive environments to live in their own homes. The role will provide line management for a Deputy Manager and support team, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to and the quality of support is of the highest standard possible, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered service manager, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders.
We are looking for a Registered Service Manager to join us on a journey to drive improvements within our service. The successful candidate will identify areas for development, implement strategies to enhance service quality, and ensure compliance with best practices and regulatory standards.
Overall, you will be a role model for all employees, being approachable and providing a regular presence as well as being consistent in all actions and decisions.
The role will also require the individual to embed a Positive Behavioural Approach through coaching and leadership. Co-production and a person-centred approach are essential to this role.
Our customers say:
'I would like a manager who makes me and my family welcome.'
'I really enjoy spending time with my housemates; I would like a manager who makes this happen.'
'When I am feeling low and anxious, I would like a manager who gives me time.'
What you'll bring:
Essential:
A minimum of two years' experience as a Registered Manager or in a leadership role within a learning disability or complex needs setting
Level 5 Diploma in Leadership for Health and Social Care (or willing to work towards it)
Comprehensive knowledge of CQC standards and regulatory requirements
Strong leadership, organisational, and communication skills
A passion for delivering person-centered care and empowering individuals
Desirable:
PBS coach qualification or experience in working with PBS
Experience of managing large staff teams and creating positive cultures
Have relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.TPBN1_UKTJ