JOB TITLE: SAP Customer Service Executive
LOCATION: Ashford, Kent (hybrid working)
SALARY: £15ph to £16ph
TERM: 6 month temporary contract
HOURS: Monday to Friday, 37hrs a week
Office Angels are proud to be supporting this global business in their search for a Customer Service Executive. This is a temporary contract for 6 months, however their could be career opportunities for the right candidate. You will be based in modern offices in Ashford with free parking on site, along with the added benefit of having the option to work from home 1 day a week.
The day to day duties in your new job would be:
Building strong relationships with business customers, providing a unparalleled level of service
Handling enquiries from internal and external customers
Providing a quick and efficient response to change requests
Creating debit and credit notes for customers
Handling customer complaints, ensuring customers are satisfied with the resolution
Processing returns and refunds
Updating and maintaining accurate customer records
Identifying opportunities for improvement within the customer service team
Working closely with shipping and the warehouse, updating stock reports and demand planning
Proactively asking for and acting on customer feedback.
We'd love to speak to candidates who:
Have business to business Customer Service or Account Management experience
Are proficient in using SAP
Experience in shipping or logistics (but not essen...