Role: Bathroom technical support - Slough
About them:
Our client is a bespoke manufacturer of high-end luxury bathrooms & tap manufacturer, with bespoke products that are renowned for their quality they have turned from a small family business to a multimillion-pound company. Due to the growth, they are seeking a Bathroom technical support to help resolve customer enquiries as well is internal support to the sales team on technical matters.
The successful Bathroom technical support will be:
Bathroom technical support will be responsible for helping both customers and internal staff with technical difficulties on plumbing related products such as Taps and sinks
Bathroom technical support will be in charge of ensuring all customer issues are resolved with professional knowledge.
Bathroom technical support will be leasing with other teams such as the sales team and external installers, making sure they understand how to resolve any issues that may come up
Bathroom technical support will be having to use excel and Microsoft software's to log re occurring issues and how they were resolved
Bathroom technical support is also in charge of talking to external plumbers ensuring that the high-end bathroom products are installed correctly. Providing a good brand image
To be successful as the Bathroom technical support advisor you will need;
Bathroom technical support will need to have excellent knowledge of taps, sinks, showers and general plumbing. Ideally comin...