The Ward Clerk will give efficient clerical assistance to the Ward. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients.
By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.
The ability to speak Welsh is essential for this post.
Main duties of the job
The Ward Clerk is responsible to the Service Manager in providing an efficient clerical service across the wards.
For accountability and development purposes, the Ward Clerk will be under the direct responsibility of the Service Manager.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and/or knowledge
* Able to demonstrate English and Mathematics to GCSE C Grade or equivalent level
* RSA Level 1 or equivalent
* Welsh speaking' (minimum of level 3)
* NVQ 2 Admin/Customer Care
Experience
* Previous Experience of office and administrative procedures
* Previous NHS experience
Aptitude and Abilities
* Able to use electronic information systems
* Able to contribute constructively to a team working environment
* Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary
* Able to communicate information clearly and sensitively in person and over the phone
* Knowledge of data protection and patient confidentiality
* Working knowledge of Microsoft Office packages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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