The Delivery Engagement Manager is a key role contributing to the successful delivery of contracted professional services within the technology space to our customers. Our customers with in both the public and private sectors. We build teams to eith The Delivery Engagement Manager is a key role contributing to the successful delivery of contracted professional services within the technology space to our customers. Our customers with in both the public and private sectors. We build teams to either deliver a complete outsourced service or to blend with a customer team to enable a joint delivery.
We are looking for a Delivery Engagement Manager to report into the CTO. The CTO is accountable for the overall successful service delivery to all customers.
Working closely with the account management team the role is responsible for the performance, engagement, and operational success of a large, distributed workforce deployed across client projects. This role requires proactive outreach to our deployed team and clients to maintain a heartbeat of how the delivery is performing, identify and address potential concerns early, ensuring delivery excellence and driving a positive engagement experience for all involved. This role serves as a key point of contact for workforce-related matters, providing both internal and external stakeholders with regular insights, updates, and performance assurance. This role requires the successful candidate to possess a mix of people management & st...