You will be responsible for: Managing a caseload of complex investigations and preparing high quality investigation reports, to support senior leaders and Line Managers in the business areas. Analysing and challenging complex information and identifying the potential risks associated with different courses of action to ensure advice given is legally sound and protects the department. Preparing high quality investigation reports, ensuring that evidence gathered from cases is communicated clearly and effectively to Decision Makers. Liaising with stakeholders, such as Government Legal Department, Occupational Health, Trade Unions, HR Business Partners and the Senior Civil Service to progress cases. Developing and keeping up-to-date knowledge on HR Policy and Employment Law. Analysing themes and trends within investigations to support with business development. Providing bespoke support for cases involving members of Senior Civil Service (SCS). Managing queries sent to DWP Private Offices which require further consideration. Providing upskilling and training to line managers investigating complex cases in the business. Providing support to business as usual investigations to ensure line managers have confidence and capability and feel able to conduct investigation if it has not been accepted by HRIS by acting as single point of contact. Acting as a Single Point of Contact to for business as usual investigations. The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The role holder is expected to undertake additional tasks within the scope of their grade. Person specification Essential Criteria: Substantial investigation experience and skills including conducting effective interviews using a range of evidence and technical knowledge to produce clear and well-reasoned reports to provide expert advice to internal investigators and decision makers. (LEAD CRITERIA). Experience of working in HR with a knowledge of current employment law and HR best practice. An evidenced track record of influencing service delivery through others, addressing service concerns and driving improvements. Strong adaptable communication skills, both in verbal and written formats, including the confidence to communicate professionally and confidentially across all levels. Have excellent stakeholder management skills and the ability to build supportive and professional relationships with customers, stakeholder and colleagues at a Senior Civil Servant (SCS) level. Ability to demonstrate strong organisational skills in order to meet deadlines. Ability to demonstrate analytical skills, with particular strong attention to detail and aptitude to distil large amounts of complex information into a simple and concise format. Experience of producing management Information, with ability to demonstrate a high level of competency in report writing. Demonstration of strong resilience and experience of managing difficult and sensitive conversations of a complex nature. Should hold, or be willing to commence APCIP BTEC Level 7 (Advanced professional Certificate in Investigative Practice). Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: HR Investigation Skills Benefits Alongside your salary of 42,614, Department for Work and Pensions contributes 12,345 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills. STAGE 1 - APPLICATON & SIFT As part of the application process you will be asked to provide a Personal Statement of no more than 1000 words against the essential criteria as outlined above. You will also be asked to complete a CV which is an on-line tool accessed through the Civil Service Jobsite and there is no requirement to upload your personal CV. Our CV element is short, and allows an initial check of eligibility, so please put the main content of your evidence and skills in your Personal Statement. Further details around what this will entail are listed on the application form. In the event of a large number of applications we will sift using the Lead Criteria: Substantial investigation experience and skills including conducting effective interviews using a range of evidence and technical knowledge to produce clear and well-reasoned reports to provide expert advice to internal investigators and decision makers. To initially assess your application during the sift stage. Candidates who pass the initial sift may be progressed to a full sift or direct to interview. STAGE 2 - INTERVIEW All candidates who are successful at the sift stage will be invited to attend a video interview via Microsoft Teams. The interview will follow a blended approach which will help us access candidates Behaviours, Strengths and Technical abilities. To help you prepare and settle into the interview you will be sent the behaviour questions 3 days prior to your interview. These questions should be treated as confidential. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your strengths and technical abilities. Presentation If invited to interview you will be required to do a 5 minute presentation at the start of your interview to assess your technical skills. Details of the presentation and what is required will be provided as part of the invite to interview. Further information Find out more about Working for DWP A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grscabinetoffice.gov.uk stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Infodisclosurescotland.co.uk New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. The evidence you provide must relate to your own experiences. If evidence of plagiarism, or sharing of questions, information or answers throughout any part of the selection process is found, your application will be withdrawn. Examples of plagiarism can include: Presenting the work, ideas and experience of others as your own Copying content from an online/published source Using forms of Artificial Intelligence to produce application content which you present as your own Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact Government Recruitment Service via DWPRecruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .