We are looking for a dedicated and reliable Part-Time Post Office Supervisor to join our team and ensure the smooth operation of our in-store post office.
Job Summary:
The Part-Time Post Office Supervisor will oversee the daily operations of the post office counter within our convenience store. This role involves supervising postal services, ensuring compliance with postal regulations, providing excellent customer service, and assisting with general store duties as needed. The ideal candidate will have strong organizational skills, attention to detail, and a commitment to maintaining high standards of service.
Key Responsibilities:
* Supervise Post Office Operations: Manage the daily activities of the post office counter, including processing mail, parcels, and financial transactions.
* Customer Service: Provide exceptional customer service by assisting customers with postal services, answering inquiries, and resolving issues.
* Compliance: Ensure all post office procedures are followed according to postal regulations and company policies.
* Cash Handling: Accurately handle cash, process payments, and balance the cash register at the end of each shift.
* Training & Development: Train and mentor part-time staff on post office procedures and policies.
* Stock Management: Monitor and manage stock levels of postal supplies and report shortages to management.
* Reporting: Maintain accurate records of all transactions and prepare reports as required.
* Store Assistance: Assist with general store duties such as stocking shelves, maintaining cleanliness, and supporting other team members as needed.
Qualifications:
* Experience: Previous experience in a supervisory role, preferably in a post office or retail environment.
* Skills: Strong organizational and communication skills. Ability to multitask and work efficiently under pressure.
* Knowledge: Familiarity with postal regulations and services is highly desirable.
* Customer Focused: A friendly and approachable manner with a commitment to providing excellent customer service.
* Attention to Detail: High level of accuracy and attention to detail in all tasks.
* Flexibility: Willingness to work flexible hours, including weekends and holidays, as required.
Job Type: Part-time
Pay: £12.00 per hour
Expected hours: 20 – 30 per week
Benefits:
* Company pension
* Employee discount
* Sick pay
Schedule:
* Monday to Friday
* Weekend availability
Experience:
* Post-Office Counter: 2 years (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
#J-18808-Ljbffr