Job Description We're on the lookout for a Guest Service Manager to join our team at ibis Styles Haydock hotel If you love creating memorable guest experiences, then this full-time opportunity is perfect for you, working 40 hours per week for a competitive salary of £25,995 per annum, plus some great benefits. Imagine an extra day off on your birthday, a workplace pension, sick pay, and a cycle-to-work scheme. Not to mention fantastic hotel discounts, complimentary meals during your shift, and much more. Do you have a knack for customer service, especially in the hotel industry? Have you ever dreamed of working in an Accor-branded property? Well, dream no more because this could be your chance to shine We're searching for someone who knows their way around front office operations and a PMS as you'll lead the Reception team, support your GM with admin task, drive sales and loyalty and meet brand standards. You'll need to be great with guest and a superb team player who can act as Duty Manager and help with training and health and safety. Our dream candidate is not just great with guests but also a natural leader who can inspire their team to greatness. From managing reception to running the bar, restaurant, and conference facilities, you'll be the go-to person for ensuring our guests have an amazing time at ibis Styles Haydock. And let's not forget, you'll also get to play the role of Duty Manager during your shifts With cosy rooms, a busy food and beverage scene, and meeting spaces, ibis Styles Haydock could be the next great step in your career. Are you ready to become part of our awesome team, why wait? Apply now and let's make some unforgettable memories together