Aftersales Contact Advisor required in Southampton.
An opportunity to join a highly successful Main Car Dealership as an Aftersales Contact Service Advisor in their contact centre.
Salary: Depending on experience, in the region of £22,000 with the opportunity to earn up to £27,000 in bonuses.
Working Hours: Monday - Friday (40 hours per week)
We are now seeking talented Aftersales Contact Advisors to join our client's successful Aftersales Contact team in Hedge End. The main objective of the role is to maintain a friendly and efficient customer interface for service work.
Key Objectives of the Role:
1. Responsibility for inbound service and maintenance booking
2. Making outbound calls to existing customers
3. Producing service plan quotations
4. Increasing customer retention
Essential Skills/Experience:
1. Experience of working in a similar role
2. Excellent customer service skills
3. Excellent customer satisfaction skills
4. Confident communication skills
5. Compliance (experience of working within a regulatory/process-oriented environment)
6. Organizational skills and ability to manage multiple customer appointments
7. Strong administration skills including diary management, time management, and record keeping
8. Ability to show initiative and actively follow up to maximize every sales opportunity
What Can We Offer You?
1. Fantastic team environment
2. Competitive rates of pay
3. Uncapped earning potentials
4. Career development and progression opportunities
5. Family-run business where you will be a valued employee
Full company details available on application. Apply now with your full CV to Sharron at WeRecruit Auto Ltd quoting job reference ST1580.
Follow us on Insta @werecruitauto.
Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately, we are unable to contact all applicants due to the volume of applications, so if you do not hear from us within 5 working days, please assume you have been unsuccessful on this occasion. If you have relevant industry experience, we may store your details for future opportunities.
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