IT Support Engineer| Coventry | Up to £35,000 | 5 days On Site | Fixed Term Contract Role Overview: We are looking for an IT Support Engineer to join the technical team in Coventry. We need a knowledgeable, skilled and experienced Engineer for this internal role, who has the experience of working in a busy technical helpdesk. About You You will be a self-motivated engineer with a track record of being able to troubleshoot and resolve technical issues across a large client base. You Will be an excellent communicator with the ability to work well under pressure. Responsibilities Taking initial day to day calls Raise tickets Password Resets Check through the day and logging calls in the Support Mailbox Check Nagios – reporting anything Setup New Starter Accounts Process Leaver Accounts Ordering Phones HP Laptop / Desktop Orders including Accessories User Printer Setups Laptop / Desktop Build Application Installs Desktop/End user break fix support Technical requirements Knowledge of Microsoft Core Stack Desktop & Server solutions across the Microsoft stack Cisco Active Directory Windows 10 Office 365 Hyper V VEEAM Solar Winds