Job summary An opportunity has arisen to join the existing admin team in the Bristol ADHD service. This fixed term referral coordinator role has been commissioned to effectively manage the current referral backlog the service has due to ongoing high demand The service provides diagnostic and treatment for adults who have suspected ADHD. We cover a huge geographical area (all of BNSSG and BSW) and is a very specialised service in its own right. The team are made up of consultants, speciality doctors, nurses, psychologists, non-medical prescribers and admin staff. We are a small and friendly team based in Hengrove in Bristol and welcome enthusiastic admin candidates to apply for this exciting position Main duties of the job Working under the supervision of the lead administrator, the successful candidate will join the existing admin team which consists of 2 x B3 administrator, and 1 x B4 lead administrator. The ADHD team is a very busy service with a current caseload of over 5000 service users. The successful candidate will be able to work in a busy environment, and will have good communication skills and able to use MS office packages with ease. The successful candidate will be specifically processing new referrals to the service however, additional admin tasks may be allocated by the supervisor About us We are AWP (Avon and Wiltshire Mental Health Partnership NHS Foundation Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and some parts of Dorset. Our outstanding people promote mental health and well-being. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care. At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ community. We want people to bring their unique blend of experiences, backgrounds perspectives and knowledge to AWP, as diversity makes us stronger. Date posted 25 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Fixed term Duration 4 months Working pattern Full-time Reference number 342-SS171-1024 Job locations Petherton Resource Centre Petherton Road Bristol BS14 9BP Job description Job responsibilities To arrange appointments for clinical staff To answer calls from service users and professionals offering relevant guidance and support To use RiO as the primary clinical system, recording accurate clinical notes To process service referrals, and discharge when required To take team meeting minutes on a rota basis To manage internal/external mail Job description Job responsibilities To arrange appointments for clinical staff To answer calls from service users and professionals offering relevant guidance and support To use RiO as the primary clinical system, recording accurate clinical notes To process service referrals, and discharge when required To take team meeting minutes on a rota basis To manage internal/external mail Person Specification Experience Essential Years experience working in an admin role Ability to work in a busy enviroment Good communication skills Ability to manage own workload Experience of taking minutes Ability to work to deadlines Proficient in use of Microsoft packages Demonstrates good understanding of confidentiality Person Specification Experience Essential Years experience working in an admin role Ability to work in a busy enviroment Good communication skills Ability to manage own workload Experience of taking minutes Ability to work to deadlines Proficient in use of Microsoft packages Demonstrates good understanding of confidentiality Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Avon & Wiltshire Mental Health Partnership NHS Trust Address Petherton Resource Centre Petherton Road Bristol BS14 9BP Employer's website http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)