About Aptia Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better. In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives. And we are expanding. Aptia Group is not only fuelled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. These aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. If you want to join a sector that never stands still, in a company culture that is agile and that will invest in your career development, we could have your perfect next role. Job requirements The Role: We have a new opportunity to join the thriving Aptia project area at a senior level. As a Senior GMP Operations Manager, you will be responsible for successful delivery of projects and an overall programme of work relating to Guaranteed Minimum Pension (GMP). This will include planning and management of people, delivery, stakeholders and budgets. You will lead several project teams, work with the wider project area and own relationships with client teams to ensure an excellent service is provided to clients and members throughout projects. The role will be hybrid, based at your home address and any Aptia UK office. What you’ll be doing: Working collaboratively as one of the senior managers within the project area. Planning strategically with management but also controlling key details in your teams. Delivering and focusing on key commercial outcomes, budgets and revenue targets. Proactively managing a pipeline of work as a key input to the budgets and utilisation. Fostering strong two-way working relationships with client teams, including regular delivery review meetings and supporting with client meetings as necessary. Ensuring work is delivered to time and budget, including managing changes to scope. Routinely monitoring and reporting project and staff metrics and taking appropriate actions. Proactively learning from experience to improve processes, financial metrics, MI or materials working with appropriate teams and colleagues as necessary. Managing and communicating with your teams to ensure ongoing alignment to objectives, delivery of financial targets (e.g. utilisation) and responsiveness to business needs. Supporting client teams with planning of more complex projects from the outset. Acting as a point of escalation during delivery and solving any issues arising. What we’re looking for: Senior experience of overseeing delivery of projects. Proven ability to lead and inspire teams to deliver complex work. Team player with analytical, evidence-driven and thorough approach to working. Experience of owning and managing budgets, staff and operational plans. Ability to own relationships and communicate effectively with key stakeholders. Proactive and agile approach to delivery, problem solving and change management. Pensions projects and administration experience both highly desirable. Knowledge of Guaranteed Minimum Pensions and pension benefits desirable. How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.