Job summary The Patient Discharge Assistant will be expected to work as a float under the direction of the Patient Flow Managers. They will facilitate the discharge of patients from the ward areas in line with the Trust standards and policies. The post holder will be expected to cover various areas at both sites when required. Weekend working is included. The post holder will liaise and communicate effectively with relatives, community colleagues, other allied health professionals and medical / nursing staff. Ensure that suitable patients are transferred to the community as soon as possible in a safely manner. Ensure that from admission they will collect collateral histories from family members. To ascertain whether patients are receiving the correct support and care in the home / community. The post holder will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients and relatives at all times. Main duties of the job An exciting opportunity has arisen for a Patient Discharge Assistant at HUTH. We are looking for a dynamic member of staff that are, highly motivated people to support the patient flow within the trust. The successful candidate will have excellent communication and negotiation skills, ability to prioritise workload, working proactively with the patient flow team and ward staff. The candidate will be able to demonstrate excellent and accurate record keeping. Can demonstrate effective and appropriate IT and telephone skills.PLEASE NOTE: In cases where a vacancy receives a high number of applications, we may bring the closing date forward. You are therefore advised to submit your completed application as early as possible. Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role. About us HUTH is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion. Made up of two Trusts - Hull University Teaching Hospitals NHS Trust (HUTH) and Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve. Together we employ nearly 20,000 staff. Our five main hospital sites, are Hull Royal Infirmary and Castle Hill Hospital for HUTH and Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLaG. As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology. We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community. Should we receive a high volume of applications the advert may be closed earlier than stated. Date posted 11 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum, pro rata Contract Permanent Working pattern Full-time Reference number 356-25-6920758 Job locations Hull Royal Infirmary and Castle Hill Hospitals Anlaby Road and Castle Road Hull HU3 2JZ Job description Job responsibilities For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification. Job description Job responsibilities For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification. Person Specification Qualifications Essential GCSE Maths and English or equivalent Desirable NVQ Level 3 or equivalent experience Experience Essential Previous experience in a caring role. Use of IT in the workplace. Desirable Previous experience in a caring role Skills, Knowledge and Ability Essential Excellent keyboard skills Excellent communication and interpersonal skills Ability to communicate with staff at all levels in an appropriate manner. Excellent organisation /prioritising skills Team Member Diplomacy and tact High standard of accuracy Ability to use own initiative Desirable Understanding of the needs of people in a clinical / care setting Health & Safety awareness Aware of Trust policies and procedures Proficient with all trusts IT systems Personal Attributes Essential Professional, sympathetic & empathetic Other Requirements Essential Able to work unsocial hours as required Willing to undertake further training. Excellent Attendance record Person Specification Qualifications Essential GCSE Maths and English or equivalent Desirable NVQ Level 3 or equivalent experience Experience Essential Previous experience in a caring role. Use of IT in the workplace. Desirable Previous experience in a caring role Skills, Knowledge and Ability Essential Excellent keyboard skills Excellent communication and interpersonal skills Ability to communicate with staff at all levels in an appropriate manner. Excellent organisation /prioritising skills Team Member Diplomacy and tact High standard of accuracy Ability to use own initiative Desirable Understanding of the needs of people in a clinical / care setting Health & Safety awareness Aware of Trust policies and procedures Proficient with all trusts IT systems Personal Attributes Essential Professional, sympathetic & empathetic Other Requirements Essential Able to work unsocial hours as required Willing to undertake further training. Excellent Attendance record Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hull University Teaching Hospitals NHS Trust Address Hull Royal Infirmary and Castle Hill Hospitals Anlaby Road and Castle Road Hull HU3 2JZ Employer's website https://www.hey.nhs.uk/ (Opens in a new tab)