Customer Services Co-ordinator
Permanent
Location – Kings Court, County Cavan
Salary - € 32,000 - € 37,000 Per Annum (Euros) Negotiable Depending on Experience
A brilliant opportunity has arisen for one of our clients, a global leader in high-performance insulation and building envelope solutions. Due to expansion they are now looking for a Customer Service Coordinator to join a dynamic and growing team based in Kings Court, Ireland. This role is in a busy department, supporting Customer Service Coordinators, Detailers, and Transport teams.
You will play a key role in processing customer orders, ensuring accurate data entry, and managing orders from receipt to delivery. The role also involves liaising with various stakeholders, including Roofing / Cladding c, contractors, Architects, and building contractors, to ensure seamless coordination of orders and logistics.
Responsibility & Duties
* Provide full knowledge of product ranges to meet customer needs
* Process customer orders with extreme accuracy on the SAP system
* Ensure order specifications align with compliance regulations
* Review product detailing guides and arrange cutting details in sequence for manufacturing and transport
* Verify customer orders from other detailers before scheduling
* Support Customer Service Coordinators with additional departmental tasks as needed
* Ensure timely and accurate order detailing and release to production
* Manage customer orders from receipt through to delivery, ensuring material and production capacity availability
* Communicate and prioritize orders from the sister manufacturing plant
* Ensure compliance with ISO 9001, 14001, 45001 & 50001 accreditations, CE marking
Experience & Qualification
* Experience in a customer service or order processing role
* Strong attention to detail and ability to meet deadlines in a fast-paced environment
* Proficiency in SAP (preferred but not essential)
* Ability to liaise with various stakeholders, including contractors and architects
* Strong negotiation and problem-solving skills, Excellent communication skills
* Experience in a manufacturing, engineering or construction products environment bonus
Should this be of interest to you please get in contact and send your most up-to-date CV to the email address below, call or send me a message on LinkedIn to discuss in more detail.
pritesh @ t-talent. co. uk
(phone number removed)
Linkedin- priteshtailordesign